CBSI Wins the ATSI 2015 Award of Excellence!
Do you know what "Perceived Indifference" is? Chances are, your competition does.
Q: What is Perceived Indifference? A: When your customers don't believe that you care about them.
Q: What's the best way to show Perceived Indifference? A: Voice-Mail
Q: What's the best way to combat Perceived Indifference? A: Answer the phone. (And when you can't answer the phone, have a highly-trained, live, American, professional voice answer for you.)
When studies show that over 65% of callers hang up on voice-mail, it is imperative that you provide your customers with a live operator who can help them immediately. Your voice-mail may be losing you business.
Communication Business Services, Inc. (CBSI) is a veteran-owned small business located in Marietta, GA. CBSI specializes in Answering Services for small to large businesses, government, educational, and non-profit organizations. Our highly-trained operators are uniquely qualified to provide a live voice to your clients and customers - any time, day or night, 24 hours a day, 7 days a week, 365 days a year. Our rates are very competitive with today's market, with plans starting as low as $35/month.
We can customize our services to your needs, ensuring that you have a live, American voice representing your company or organization whenever you need. Whether you simply need after-hours answering, overflow answering, or need a 24/7 call center, CBSI has you covered.
Call CBSI today at 770-977-2402 or use our contact form, and let us show that at CBSI, we speak SERVICE.
- Call Center Overflow
- Virtual/Remote Receptionist
- Call Overflow
- Localized Phone Numbers
- IT Helpdesk
- Lead Qualification
- American Operators
- After Hours and Weekend Support
- Order Entry
- Real Estate Investment Response Lines
- Web-Enabled Services
- RSVP & Reservation Services
- Ad Response / Lead Capture
- Customer Service / Help Desk Support
- Toll-free #'s Provided
- Patching Available
- Dealer Locate
- Property Management Support
- Inbound Telemarketing
- Temporary Accounts
- Messages via FAX, Email, Text & Phone
- Other Delivery Options May Be Available
- Market Research Transcription
- Legal Transcription
- Media Production Transcription
- Appointment setting
- Customer database validation
- Telephone surveys
- Event boosting and confirmation
- Telemarketing Campaigns
Also Available for Additional Fee
- Federal Express & UPS
- Office Supplies
- Copying services
- Notary Public
- Secretarial services